Senior Vice President of Technology

The SVP, Enterprise Infrastructure & Platforms provides executive leadership for the organization’s global technology infrastructure, cloud environments, platform engineering, cybersecurity operations, and end-user technology services.

This role is accountable for ensuring all technology platforms are secure, resilient, scalable, and cost-efficient across multiple business lines and geographies. The SVP drives infrastructure modernization and platform innovation to enable digital transformation, operational excellence, and business growth.

As a senior member of the Technology Leadership Team, this role defines and executes the enterprise infrastructure and platform strategy in close partnership with cybersecurity, architecture, and business leadership.

• Lead the design and execution of enterprise infrastructure and cloud strategy across hybrid environments (cloud, data centers, networks, storage, and EUC).
• Ensure high availability, performance, scalability, and lifecycle management of all infrastructure services.
• Establish strong operational governance covering incident, change, problem, and release management.

• Oversee execution of cybersecurity operations including SOC, identity and access management, vulnerability management, and network security operations.
• Partner with security leadership to ensure compliance with security policies, standards, and risk frameworks.
• Lead disaster recovery and business continuity programs, including failover, backup, recovery testing, and cyber resilience exercises.

• Lead DevOps, CI/CD, APIs, middleware, ERP support, and enterprise application platforms.
• Oversee enterprise data platforms and AI/ML infrastructure, ensuring scalability, observability, and secure operations.
• Drive MLOps and platform automation for AI and advanced analytics workloads.

• Implement FinOps practices to optimize cloud and infrastructure spending, ensuring cost transparency and accountability.
• Manage key technology vendors and service providers, ensuring SLA performance, value delivery, and risk management.
• Monitor infrastructure, platform, and service performance through defined KPIs and KRIs.

• Oversee IT service operations including service desk, workplace technology, collaboration tools, and field support.
• Improve employee technology experience through reliable, efficient, and user-centric services.
• Ensure effective IT asset and workplace technology lifecycle management.

• Build and lead a high-performing, multi-regional infrastructure and platform organization.
• Drive talent development, succession planning, and leadership capability across teams.
• Partner with executive stakeholders across technology, risk, finance, and business functions.
• Lead infrastructure and platform transformation initiatives supporting enterprise modernization.

• 10+ years of senior leadership experience in infrastructure, platform engineering, or technology operations.
• Experience in financial services or regulated industries preferred.
• Strong expertise in cloud platforms (Azure, AWS, or GCP), hybrid infrastructure, and enterprise networking.
• Proven track record in large-scale IT operations, service management, and resilience programs.
• Experience leading regional or global technology teams.

• Bachelor’s degree in IT, Computer Science, Engineering, or related field (required).
• Master’s degree or MBA (preferred).

• ITIL, TOGAF, PMP, or equivalent
• Cloud certifications (Azure/AWS/GCP)
• Knowledge of NIST, ISO 27001, COBIT frameworks