Retail Specialist
Chiquita
POSITION OVERVIEW:
The Retail Specialist is responsible for in-store support of a designated geographic territory for Chiquita products at specified customers. In this role, you will support product display, store marketing efforts, space-to-sales, best practice integration, etc. and manage in-store resources/ results. This individual identifies/develops necessary training needs for customer in-store staff and is interactive with divisional and store produce management.
DUTIES AND RESPONSIBILITIES:
Operational Execution
- Direction and inspection of store retail execution
- Works with sales and supply chain team to determine monthly retail priorities
- Communicates priorities to customer - Conducts store audits to monitor and improve retail conditions
- Manages scorecard performance utilizing data from multiple sources and conducts performance updates internally and externally
- Develops process for maximizing Chiquita resources and customer resources to support store specific initiatives
- Development and utilization of exception based analytics to measure customer performance, drive sales and improve in-stock conditions
- Assist Chiquita Retail Customer Manager with assigned analytical tasks
- Monthly Ad tracking, promotional analytic support
- Identify and work with Chiquita and customer management team on stores that have compliance issues; create success metrics
- Develop relationships at multiple levels within the customer produce group as part of the 360-degree penetration strategy
- Bachelor’s Degree or equivalent applicable experience require
- 2 years’ consumer products retail related experience
- Flexible work schedule and 70% travel
- In-store field support experience is preferred
- Strong relationship building and customer service skills a must
- Analytical and problem-solving skills, experience in taking initiative and making appropriate decisions. Planning and organizing skills essential.
- Strong detail orientation and communication skills essential
- Proficiency with computer systems and applications (especially Word, Excel, PowerPoint essential).
- Proven ability to take direction from multiple sources
- Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
- Frequently required to walk, stand, sit
- Most work is performed in a temperature-controlled office environment
- Incumbent may sit for long periods of time at desk or computer terminal
- Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
- Stooping, bending, twisting, and reaching may be required in completion of job duties
- 440.102.