HR Admin
AgileGrid Solutions
Swissport International AG is a global leader in aviation services, dedicated to providing exceptional ground handling, cargo handling, and passenger services to the aviation industry. Serving over 300 million passengers annually, Swissport is committed to delivering tailored solutions that enhance the customer experience worldwide. With a strong emphasis on innovation, safety, and operational excellence, Swissport has established itself as a trusted partner for airlines and airports across the globe. Our core values—Show You Care, Do the Right Things, and Win as a Team—guide our efforts to create a dynamic and inclusive work environment where our people can thrive and contribute to our mission of connecting the world through superior aviation services.
About The Role
We are seeking a dedicated and detail-oriented Administrative Support Specialist to join our team at Swissport International AG. In this role, you will operate under limited supervision to manage data entry, handle communication, and support various administrative functions essential to our operations. Your responsibilities will include answering calls, transcribing and proofreading documents, scheduling meetings, processing airport badges, and maintaining confidential records. This position offers an excellent opportunity for individuals with up to three years of relevant experience to contribute to a global organization that values professionalism, efficiency, and customer service excellence. The role requires a proactive approach, strong organizational skills, and the ability to handle sensitive information with discretion.
Qualifications
The ideal candidate will possess a high school diploma or equivalent and have up to three years of experience in a similar administrative role. Excellent verbal and written communication skills are essential, along with professional phone etiquette and a high level of organization. Candidates should be self-driven, energetic, and capable of managing multiple tasks efficiently. Proficiency in Microsoft Office Suite—including Word, Excel, PowerPoint, and Outlook—is required. Attention to detail, discretion in handling confidential information, and the ability to work independently are critical attributes for success in this role.
Responsibilities
Answer and screen incoming telephone calls, ensuring that inquiries are handled promptly, courteously, and accurately. Take detailed messages and direct calls to appropriate personnel as needed. Transcribe, format, and proofread a variety of documents such as correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations, utilizing word processing, presentation, graphics, and spreadsheet software. Manage and organize your workload to ensure timely completion of tasks, including preparing documents and presentation materials for meetings and other events.
Handle confidential information with utmost discretion, maintaining security of records and files. Draft official correspondence, letters, and information releases, ensuring clarity and professionalism. Arrange and coordinate meetings, including scheduling, preparing agendas, and distributing confidential information to relevant parties. Process airport badges and other security-related documentation to support operational needs. Perform additional administrative duties as assigned, demonstrating flexibility and a proactive approach to supporting team objectives.
Benefits
Swissport offers a comprehensive benefits package designed to support our employees' health, well-being, and future. Employees are eligible for a 401(k) retirement plan with company matching contributions, dental, health, and vision insurance, as well as life insurance coverage. Paid time off, including vacation and sick leave, is provided to promote work-life balance. Additional benefits include tuition reimbursement programs to support ongoing professional development, and company-sponsored holidays. We believe that investing in our people is key to our mutual success, and we strive to create a rewarding and supportive work environment.
Equal Opportunity
At Swissport, we are committed to fostering a diverse and inclusive workplace where all qualified applicants have equal opportunity for employment. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Our commitment to diversity ensures that we can attract, develop, and retain talented individuals who contribute to our innovative and collaborative culture. We invite all interested candidates to join our team and be part of a global organization that values equity, respect, and the unique perspectives of every individual.