Healthcare Quality Improvement Manager

Title: Healthcare Quality Improvement Manager

Duration: 1 year

Location: Position is remote but travel is required to sites within Pennsylvania. Prefer candidates from east coast.

Travel requirements: The travel expenses will be reimbursed. No flights are budgeted. Only travel by road.

Part-time role: There are no specific hours. The times will need to be negotiated with PennState Health teams. Some of the meetings may happen in the evenings. There are no meetings over the weekends.

Part-time role

Hours per Day: 4

Hours per Week: 20

Description:

The principal investigator on a healthcare improvement activity is seeking the assistance of a mid-level healthcare improvement advisor with knowledge and experience in improving healthcare using quality management methods and tools, and in managing collaborative improvement.

Required competencies include but not limited to:

· Defining improvement aims.

· Developing improvement indicators.

· Forming multidisciplinary improvement teams.

· Coaching, managing and troubleshooting teams on group process.

· Organizing and managing multiple teams in a breakthrough collaborative improvement setting.

· Analyzing processes of care delivery using process flowcharts.

· Plotting individual facility annotated time series charts.

· Aggregating similar data from multiple facilities into system level time-series charts.

· Developing testing and implementing changes to improve health care processes using the Shewhart Cycle for Learning and Improvement (Plan-Do-Study-Act).

· Monitoring and evaluating results of tested changes and making decisions based on them.

· Conducting iterative testing of changes to achieve the desired result.

· Conducting end of improvement activity “Harvest Meeting” and compiling the changes into a “Change Package”

· Travel to sites in Pennsylvania to conduct in-person technical assistance and group process activities

· Use of virtual communications to conduct learning sessions and individual team meetings.

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