Facilities Coordinator
HumanGood
Description
Under direct supervision, the Facilities Coordinator provides administrative and secretarial support for Facilities. Acts as the central point of operations for all facilities related services. Prepares letters of correspondence, types various documents, utilizes Word programs, updates computer files and screens incoming calls. Customer service and the ability to multi-task are critical to this position. As a representative and team member of environmental services department, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Schedule: Monday-Friday 7:00am-3:30pm
Pay Range: $17.33-$25.00
Work Duties
- Administers the Facilities Service Desk:
- Process all phone, walk-in, and emailed service requests
- Communicate with internal customers regarding request status, options, and results
- Dispatch requests to the appropriate personnel
- Work Order Management:
- Service Request generation and technician assignment
- CMMS system monitoring for prompt closure, follow-up, and accuracy.
- Track monthly billings to ensure proper reporting to Resident Services
- Develop and maintain service logs for transportation equipment
- Conduct work tasks safely and in compliance with the facility safety program
- Provide effective and courteous service to all residents, guests and co-workers
Education –
- High school diploma or equivalent,
- Some college coursework or vocational school courses emphasizing clerical skills including transcribing, alphabetizing, filing, word processing, spreadsheets, tables and scheduling;
- At least three year of clerical experience, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.
We offer a comprehensive range of benefits and perks to support you, including*:
- Health, Dental and Vision Plans- start the 1st of the month following your start date
- 20 days of paid time off (increases with years of service), plus 7 company holidays
- 401(k) with up to 4% employer match and no waiting on funds to vest
- HSA option with employer contribution
- Tuition Reimbursement and continuing education programs
- $25/line unlimited cell phone plan (plus taxes and fees)
- Cell Phone Stipend
- 5-star employer-paid employee assistance program
- Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.
This position is based on site at our community in Yakima, Washington.
Come see what HumanGood has to offer!